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IPL PhotoLaser treatment

LASER - IPL

Electrolysis treatment

ELECTROLYSIS

Facial treatment

FACIAL

Nails treatment

NAILS

Waxing treatment

WAX

Skin care services

SKIN CARE

Other treatments

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Frequently Asked Questions

You have questions... We have answers...

Access the FAQ for the following service:

PHOTOLASER

Q: What is the difference between I.P.L. (PhotoLaser) and Laser?
A: I.P.L (PhotoLaser) and Laser are both a light source. I.P.L. directs a broad spectrum high Intensity Pulse of Light on the skin. Laser is far more invasive, it is a calibrated laser beam set on a narrower specific wavelength. I.P.L. operates on a wider range of wavelengths; it is an advance over laser light. With the Anthélia PhotoLaser treating skin problems and unwanted hair from the darkest to the whitest on any skin color is possible.

One I.P.L. machine can treat more than one condition, using special filters to remove unwanted wavelengths and keep those required for specific concerns such as: pigmentary spots, vascular lesions, skin rejuvenation and permanent hair removal. Laser works on a narrow wavelength range, which means one machine may be able to only address one specific concern.

Q: How do PhotoLaser/IPL skin treatments work?
A: Skin PhotoLaser treatments targets a broad spectrum of light to the lower layers of the epidermis causing the skin to produce new collage and connective tissue, which makes the skin surface smoother, and reverse brown spots caused by sun damage and red spots caused by unwanted spider veins.

Q: How many PhotoLaser/IPL treatments are recommended for optimal results?
A: Your skin, genetic make-up, lifestyle and personal history are unique. They all contribute to how your skin looks and feels. For most people, maximum results are realized in 3-5 sessions that are usually spaced 2-6 weeks apart. We can develop a treatment plan tailored to your individual needs.

Q: How much social downtime is required?
A: None, you can go back to work and apply makeup immediately following treatment.

Q: Can PhotoLaser/IPL be used in delicate areas such as neck and chest?
A: Yes! Since it is safe and effective on delicate skin areas like the neck, chest and hands, in addition to the face.

Q: What are the benefits of PhotoLaser/IPL treatment?
A: Benefits include smoother, softer skin with a more uniform appearance, as well as a reduction of sun damage (brown spots), broken capillaries and fine lines.

Q: Do PhotoLaser/IPL treatments hurt?
A: The treatment itself can be compared to a rubber band snapping on your skin along with a feeling of heat. After the treatment, most patients report tingling sensation similar to having gotten too much sun. This sensation usually disappears after 1-3 hours.

Q: What side-effects can I expect and how long will they last?
A: You will have some degree of redness and swelling, but it should resolve within a few hours after treatment, and at most within a few days.

Q: How does the ANTHÉLIA remove blond, red, grey and white hair ?
A:
The wave lengths used in standard IPL targets the melanin in the hair. Since grey, red, white and blonde hair has no melanin, IPL doesn’t work. However, the ANTHÉLIA has a separate head for this type of hair that targets the hemoglobin or blood source of the hair instead of the melanin. Since waxing causes a microscopic injury to the skin or blood in the follicle, we wax the area to be treated beforehand for a more successful treatment.

Q: What do I need to do before a treatment ?
A:
Firstly visit our store for a consultation on your needs. If you have been shaving allow the hair to grow a couple of days so we can see what we will be treating. If you have been waxing, you will need to wait 4-6 weeks until the hair has regrown. Do not sunbake, sunbed, spray tan or fake tan for 2 weeks prior to your treatment as tanning of any sort can lead to superficial burning. Avoid perfumes or any alcohol based treatments on the area to be treated and inform your therapist if you are on any form of acne medication or topical vitamin A. For those with blonde/grey/red hair, we need to wax you first. So come in only when your hair is long enough for us to wax.

Q: What Do I do after a treatment ?
A:
No sun tanning or sun beds for 2 weeks after your treatment. Sun tanning can result in irregular pigmentation occurring in the treated areas. Apply Polysporin/Vitamin E on the areas to reduce any irritation. Always apply good quality SPF 30+ daily to avoid irregular pigmentation issues.

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ELECTROLYSIS

Q: What is Electrolysis?
A: In simple terms, electrolysis is a way to permanently remove hair with an electrical current by inserting a very thin sterile needle/probe into the hair follicle. The electrical current is delivered to the papilla and surrounding cells are destroyed after a series of treatments.

Q: When I want to get rid of hair, how do I know if I am a candidate for electrolysis or PhotoLaser?
A: Since electrologists are trained in permanent hair removal, it is best to consult an electrologist first. By asking a few questions, almost always, the electrologist can determine whether you are a candidate for electrolysis or PhotoLaser.

Q: Does electrolysis hurt?
A: There is minimum discomfort for some patients and almost nothing for others. Mostly it depends on the area of the body as some areas are more sensitive than others. Some patients have more tolerance to pain than others and, therefore, the treatments do not bother them.

Q: How long do I have to let the hair grow in before having electrolysis?
A: It’s best to discontinue any method of temporary hair removal for at least two days, although the longer you go, the better. The hairs must be long enough for the electrologist to grasp with a tweezer-like instrument. The more you have present on the day of the treatment will allow a better visual estimate as to how long the treatment will take to achieve permanency.

Q: Does electrolysis cause any side effects on the skin?
A: You may experience a slight swelling and/or redness on treated areas that will usually disappear within an hour. This is perfectly normal. Occasionally slight scabbing, which is a natural part of the healing process, may appear after treatment. Your cooperation is necessary. You must not irritate treated areas by rubbing or picking at the skin and you must keep the area clean. Often recommended is the application of an antibiotic cream, antiseptic lotion, aloe vera or vitamin E. You will be provided with post treatment instructions and the personal attention you need.

Q: What areas of the body can be treated?
A: Any part of the body, excluding the inner ear and inner nostrils.

Q: How many treatments are required?
A: The number of treatments necessary varies with each client. Treatment sessions can range from 15 minutes to more than an hour depending on the area being treated. Factors such as hair growth cycles, the quantity and structure of hair presented, previous use of temporary hair removal methods, heredity, hormone function, certain medication and stress influence the treatment program for each individual.

Q: Does the frequency of treatments have an effect on success?
A: The more frequent the treatment, the better the results! Regrowth is most vulnerable when it first reappears, which is when it's best to target it. Therefore, it is very important for a client to participate in a planned program of electrolysis.

Q: Can hairs be removed from moles?
A: Electrolysis can be performed in most moles. You may require written approval from your physician.

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WAXING

Q: What is waxing?
A: When hair is removed with wax, the hair is pulled out from the follicle. When it grows back, it is finer not a stubble. Shaving the hair is cutting it off at the level of the skin, so when it grows out you have stubble and a greater chance of having in-grown hair.

Q: Do You Provide Your Services to Men?
A: Yes, all body waxing services available to female customers are also available to men, including Brazilian body waxing.

Q: What is a Brazilian?
A: All hair is removed in the pubic area, all the way back to the anus.

Q: Does a Brazilian Wax Hurt?
A: No doubt this is a sensitive area, and you are getting this coarse hair removed from the follicle on delicate skin.

Q: Should I Wax or Tan First?
A: Definitely wax first if you want to keep your tan for longer. Just make sure you leave a little bit of time in between the two so your skin can heal. Waxing tends to irritate the skin, and make it vulnerable for the first couple of days. About 3-4 days is suggested in between if you’re going to tan.

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EYEBROW AND EYELASH TINTING

Q : What is eyelash tinting?
A : Eyelash tinting involves carefully dying the lashes, to give them a natural, luscious, darker appearance. Many different eyelash and eyebrow tint colours are available so we can complement your skin and hair colouring perfectly.

Q : Who can benefit from eyelash and eyebrow tinting?
A : You can benefit from eyebrow and eyelash tinting if:

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FACIALS

Q: Why do I need facials?
A:
A regular facial routine is more about skin health and maintenance than it is about luxury or pampering, although many do find it to be a relaxing, enjoyable experience. Facial services help increase circulation and stimulate the skin. They can also help slow down premature aging and drastically improve conditions such as acne, redness and Rosacea. Facial can also help you achieve lighter, brighter, younger-looking skin.

Q: Are facials good for men ?
A:
Yes, in addition to healthier skin, many men enjoy regular facials to help minimize irritation, redness, ingrown hairs, and razor burn associated with shaving.

Q: How soon will I start seeing results from my facial?
A:
Some people see results immediately, and your skin should feel different right away. The skin feels, clean, smooth, hydrated, and reflects a new level of health that’s visibly noticeable.

If the skin has more advanced long-term needs, such as treatment of skin aging, acne or hyper-pigmentation caused by hormonal fluctuations or sun damage, results may not be immediately visible; however, skin health will continue to improve as you follow the advice of your professional skin therapist, and continue your home-care regimen.

Q: I am not sure on which facial to have or which one would suit my skin type. Can you give me any advice?
A:
When you book in for a facial, your therapist will be more than happy to assist you to determine which facial would be best suited to your particular skin type.

Q: What actually happens during a facial treatment?
A:
Generally all facials consist of a facial cleansing, exfoliation and a face massage followed by a face mask. When you come in for your facial, you will be asked to remove the clothing from the top part of your body and you will be provided with a towel and blanket to cover up. If you have long hair, we would also tie this back in to a hair band to keep it out of the way. A facial treatment is definitely one of the most relaxing beauty treatments you can have.

Q: I already have wrinkles, is skincare really going to reduce them?
A:
A combination of a rigorous home care program of active anti-ageing products and frequent visits to a professional Beauty Therapist for more intensive treatments, will help to soften existing lines and minimise further fine lines from becoming deeper and more obvious. It is never too late to start using skincare and you are never to old to prevent further fine lines and wrinkles.

Q: I would like to purchase some home care products. Can you advise which products I should be using?
A:
Our therapists are professionally trained in the France Laure skin care range and would be happy to prescribe a routine that suits your particular skin type - you can check out part of the range online.

Q: Which facial is right for me?
A:
Please view our Facial Menu to read a full description of all the facial and specialized add-on treatments available. Still not sure? By filling out a Facial Consultation card prior to your treatment our aesthetician can specifically customize the most beneficial facial for you and your particular skin care needs.

Q: Can I receive a facial waxing such as an eyebrow or lip wax on the same day as my facial?
A:
Yes! Waxing is always done first, prior to your facial, for the upmost comfort and safety of your skin. Any areas waxed will be carefully avoided duing your facial exfoliation so as not to further irritate the skin.

Q: Do men get facials too?
A:
Absolutly! Facials are very benificial for men too, and can help reduce skin sensitivity from shaving as well as other concerns from lack of proper at home skincare. If you do suffer from sensitivity after shaving, it is recommended that you do not shave immediatley before your facial, as this can lead to further irritation.

Q: My teenager has gotten spotty and picks at her/his skin.  He won’t listen to me!  What do I do?
A:
Hormonal changes combined with a poor diet, stress, lack of sleep and other environmental factors can wreak havoc on the skin. Lifestyle changes can go a long way to improve the skin, especially alongside regular facials. Before you consider antibiotics or prescription acne drugs, come in and let us look at your teen’s skin.

Q: I’ve hit midlife and my skin is getting dryer, more sensitive… and what’s up with these wrinkles?
A:
Skin ages prematurely due to many factors. Overexposure to the sun, alcohol, tobacco, and stress can all take a toll on your skin’s elasticity and vibrancy. We cannot promise you miracles after your first facial, but we can guarantee results with consistent care and adherence to our recommended routine. To combat the various signs of aging, we recommend a more complex and focused facial.

Q: Can I get a facial if I’m pregnant?
A:
Absolutely. We provide a safe environment for our pregnant and nursing mothers. You’ll be propped in a very comfortable position for the duration of your facial. Chemical-free products are used at all times to ensure the safety of all of our clients.

Q: Facials are just a pampering luxury?
A:
EVERYBODY should have a facial at least once a quarter. Deep cleansing, exfoliating and balancing the skin’s Ph are all essential for healthy skin, correcting and preventing problems and premature aging.

Q: What are the benefits of facial?
A:
When received regularly, facial can result in noticeable improvements to skin tone, texture and appearance. A facial can also restore the skin’s normal balance of oil and pH. Additional, temporary results may include: heightened skin softness and pliancy, increased circulation of blood to the face and an overall soothing of the spirit. An added bonus, most people find receiving a professional facial to be exceptionally relaxing and enjoyable.

Q: Facials will make me break out?
A:
Facials may bring impurities, if they exist, to the surface. That’s the only way they will get out!

Q: Are there any other treatments used in a facial that I should know about?
A:
Hot towels or steam may be used during your facial, and they can feel quite warm to the touch. Heat helps to open clogged pores, and also make the skin more soft and pliable. If you find the hot towels or steam to be too warm for your personal comfort, please let your esthetician know right away.

Q: How often should you get a facial?
A:
Every 4 to 6 weeks is ideal for most. However, you can discuss your specific needs, desired outcomes and schedule with your esthetician.

Q: Do I need to do anything to prepare for my facial?
A:
- If possible, please arrive with no make up as the removal eats up your treatment time. Otherwise, no problem,  I will remove it for you.
- Please arrive at least 5 minutes before your appointment time so that we can start your facial on time.
- Plan to silence your cell phone and put that zen killing device away! You are coming in to not only treat your skin but to treat and calm your mind. If you are clutching your cell phone for dear life the entire facial, then you are depriving yourself of some very needed quiet time.

Q: What do I need to do after my facial?
A:
- No tanning for about 24 to 48 hours after.
- No exfoliation or masks at home for about 48 hours after.
- Do not go to the gym or workout immediately after a facial. It's best to wait 24 hours.
- Do not apply any Retinols, Retin-A, topical medications to the face for 24 hours.
- No steam saunas 24 to 48 hours after.

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MANICURES & PEDICURES

Q: How can I prevent peeling, breaking, and splitting?
A:
Exposure to water is most often the culprit here- surprisingly, the more you soak, the drier the nail becomes, weakening over time. Detergents in soaps, household cleansers, and some nail polish removers can also have adverse effects. Prevent further damage by wearing gloves during chores. After hand-washing, apply a rich moisturizer to nails to replace the natural oils that water washes away. Using a polish or a cuticle oil will provide a protective shield.

Q: What do those tiny white marks mean?
A:
It’s a myth that these flecks indicate a vitamin deficiency. More likely, they’re the result of a minor injury and will disappear as the nail grows. But watch out for dark marks. If you recently hurt your hand (say in a car door), don’t worry. But if not, and you see a black, brown, or purple band on your nail, it could be a sign of skin cancer. See a doctor right away.

Q: What do I do if I have Athlete’s feet?
A:
Please call a physician.

Q: How often do I need a manicure?
A:
A minimum of once month is recommended.

Q: What does paraffin do for your skin and nails?
A:
Paraffin has intensive moisture therapy that nourishes skin and cuticles. The penetrating heat increases circulation, soothes aching joints and relaxes stiff muscles.

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SKIN CARE PRODUCTS

Q: At what age should I start using skin care?
A:
A basic skin care routine of Cleansing, Toning and Moisturising prescribed for your skin type by a professional Beauty Therapist can be started at the early age of 13.

Q: What is the difference between professional skin care you can purchase at a beauty salon or a range you buy over the counter?
A:
Professional skincare ranges are full of very active ingredients that stimulate and enhance the skin, they are prescribed by a trained professional Beauty Therapist that knows and understands the skins functions and how it should be treated for a successful result.

Q: What 3 products are essential in a beauty regime?
A:
The 3 most important products to use are:
1. Cleanser - to remove make up, grime and impurities.
2. Toner - to remove the excess cleanser and to allow the proper absorption of a moisturiser.
3. Moisturiser - to replace lost moisture from throughout the day and to protect the skin against the damaging effects of the environment.

Q: What is wrong with using soap and water, my mother used it when she was growing up?
A:
Most soaps are detergent based and can alter the pH level of the skin. The normal ph level is 5.5, the aggressive actions of soap can strip the skin of its natural protective layer of oil leaving the skin dry and susceptible to bacterial infections such as blemishes.

Q: Why should I use a separate sunblock when my moisturiser contains it?
A:
Due to the amount of sun protection that is mixed into these products, it is not enough to provide you with all day protection. A separate sunblock (SPF30+) should be applied after your moisturiser to give you a good 6 hours of protection against the UVA ageing rays, UVB burning rays & UVC cancerous rays.

For maximum protection a sunblock should always be applied 20 minutes before going out in the sun.

Q: Are toners really necessary? Can I just use water?
A:
Yes toners are necessary - they remove the excess cleanser and prepare the skin for the application of a moisturiser. Toners are pH balanced and contain active ingredients to allow your moisturiser to penetrate into the skin. It restores the skins pH levels after a cleanser has been removed with water.

A moisturiser will always last longer when used in conjunction with a toner.

Q: Is it smart to pick and choose the best products from multiple sources?
A:
Stick with one product line for home care! A mixture of drugstore facial care products may be causing problems for your skin. Most can contain drying, pore clogging or irritating ingredients and mixing them will further confuse your skin’s balance. Nourish your skin with home care products that work WITH your regular facials. The right products are all you need for good skin.

Poor diet, lack of exercise, sunscreen and hair products can also affect your skin. Tell your esthetician everything – don’t hold back!

Q: Why professional products are better?
A:
Because if it is not the right type of product for your skin, the product will strip out the skin, it’s very important that the ingredients are correct for your skin type. You should “invest” in your skin, rather than “spend” money on useless products. Professional products often cost more, but then they are usually more effective because of a higher concentration of performance ingredients.

Q: Why do I have to wash, exfoliate, apply masque, moisturize and sunblock at home?
A:
Enjoying a monthly facial is an excellent idea, however it is necessary to maintain this caring act at home and to take daily care of skin in order to avoid any skin disorders. Your skin needs twice daily nurturing to keep it clean, moist and protected and it only takes ten minutes a day.

Home care products provide rejuvenation for both women and men and are effective for correcting aging skin, sun damage, uneven pigmentation, acne, or maintaining healthy skin. These products will be chosen especially for your skin type

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